Southwest Airlines takes business travel bookings through industry standard business travel booking systems

Southwest Airlines Co. (NYSE: LUV) has announced it is taking corporate travel bookings via Travelport Global Distribution System, the company said.

All of Southwest´s everyday low fares along with industry-standard booking, ticketing, and functionality with business relevant content are available in Travelport´s Apollo and Worldpsan Global Distribution Systems. In addition, Southwest will settle tickets booked via the new GDS processes through Airport Report Corporation (ARC). Corporate Travel Buyers, Travel Management Companies, and business travel decision makers can conveniently book travel and modify reservations with just a few clicks.

Previously, Corporate Travel Managers who preferred to manage their organization´s travel on Southwest through a GDS channel could only book or cancel a reservation. With this level of participation with Travelport, Corporate Travel Managers and business travel decision makers now have more access to Southwest´s everyday low fares. The new capabilities add a new level of service that Southwest has not been able to offer for its corporate travelers.

The carrier has additional plans to add similar capability to Amadeus´ GDS by the end of 2020.

Last year, Southwest announced several investments dedicated to growing its business travel reach. In addition to expanded content using GDS platforms, the carrier strengthened its direct-connect booking channel, SWABIZ; grew its Sales Team; and built a new Travel Management Company Relationship Team. These enhancements are designed to bring Southwest´s fares and flights into the booking channel of choice for the carrier´s corporate travel Customers.

Southwest Airlines Co. serves a customer base that topped 130 million passengers in 2019. In peak travel seasons during 2019, Southwest operated more than 4,000 weekday departures among a network of 101 destinations in the United States and 10 additional countries.