Smart Communications names chief revenue officer

Smart CommunicationsTM, the only independent company focused solely on enterprise customer conversations, has announced it has appointed Dave Towers as Chief Revenue Officer, the company said.

Towers joins Smart Communications from Pitney Bowes, where he served in a number of capacities including Head of Global Sales for Customer Engagement Solutions and, most recently, Global Vice President of Alliances and Channels.

Smart Communications now helps more than 350 companies scale the conversation by delivering more meaningful multi-channel customer communications — while operating more efficiently. In 2017, Smart Communications ranked as a provider of Gartner´s Magic Quadrant for Customer Communications Management (CCM) Software, was listed among 2017 Hot companies in Customer Experience by DOCUMENT Strategy magazine and named one of CIOReview´s 20 Most Promising Insurance Technology Solution Providers.

Smart Communicationsâ„¢ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a provider of Gartner´s Magic Quadrant for CCM. More than 350 global brands — many in the world´s most highly regulated industries — rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. To learn more, visit