Smart Communications gets Celent's XCelent technology award

Smart Communications, the innovator in customer and business conversations, has received Celent´s XCelent Technology award, indicating the highest advanced technology score in the firm´s Customer Communication Management in Insurance 2017 ABCD Vendor View, the company said.

The report profiled 15 customer communication management systems in use by insurance companies globally.

This ranking follows several others for Smart Communications in recent months. The company was also listed among 2017 Hot companies in Customer Experience by DOCUMENT Strategy magazine in July, and CIOReview named Smart Communications as one of its 20 Most Promising Insurance Technology Solution Providers 2017, in May, the same month it recognized CEO of Smart Communications, George Wright, as CEO of the Month.

Smart Communicationsâ„¢ helps the world´s largest enterprises simplify their customer and business communications — while making those communications do even more.

Smart Communications is headquartered in London and serves its customers from offices located in North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCORRTM for Salesforce, and SmartCaaSTM for Partners. To learn more, visit

Celent is a research, advisory, and consulting firm focused on financial services technology. This report uses Celent´s ABCD Vendor View, which evaluates vendors in four categories: advanced technology, breadth of functionality, customer base, and depth of client services.