Skytrax has announced passengers have voted Amsterdam Airport Schiphol as Best Airport in Western Europe in the World Airports 2020, the company said.
Schiphol was voted the World´s 9th Best Airport, up five places compared with last year. It also took first place in category best website and digital services of airports in Europe and in third place in this category world wide. The airport was voted third as well in the Best Airports: 70+ million passengers category. The awards were voted for by passengers with more than 100 nationalities.
The Skytrax World Airport Awards are considered a global benchmark for measuring the quality of airports worldwide. Passengers were asked to answer questions relating to the quality of the airport facilities, processes and the friendliness of airport staff.