Optym said that Southwest AirlinesÂ® has begun using SkySYMâ¢ to strengthen the operational reliability of the carrier´s flight schedules.
Based on the US Department of Transportation´s most recent data, Southwest Airlines is the nation´s largest carrier in terms of originating domestic passengers boarded.
SkySYM is an advanced network simulation system that measures the operational performance of airline flight schedules with respect to on-time arrivals, schedule recoverability and passenger connections.
Optym´s work with Southwest Airlines began over two years ago when the airline needed a new-generation flight scheduling system to create more optimized schedules. The schedule optimization system, called SkyMAX, was deployed at Southwest Airlines earlier this year. Now with SkySYM also in use, the carrier has the most advanced suite of airline network planning and scheduling solutions on the market to optimize operational performance.
In its 45th year of service, Dallas-based Southwest Airlines continues to differentiate itself from other air carriers with exemplary Customer Service delivered by more than 48,000 employees to more than 100 million customers annually.