LivePerson, Inc. (NASDAQ: LPSN) has implemented a Web Chat system with Singtel, Asia´s leading communications group, the company said.
The system lays the foundation for Singtel´s real-time engagement with its customers which is part of on-going efforts to better communicate with customers using next generation services.
The cloud-based chat solution allows Singtel to take advantage of predictive intelligent targeting and behavioural intent tools to enhance web assistance services and customers´ overall communication experience with Singtel.
Singtel is Asia´s leading communications group providing next-generation communication, infotainment and technology services to consumers and businesses across Asia Pacific. The Group has a presence in Asia, Australia and Africa with over 595 million mobile customers in 25 countries.
LivePerson provides mobile and online messaging, enabling a meaningful connection between brands and consumers.