ShoreTel (NASDAQ: SHOR), a provider of communication solutions, as part of its global service expansion, has introduced ShoreTel Connect CLOUD and ShoreTel Connect Contact Center for CLOUD solutions in the UK, the company said.
ShoreTel can now provide unified communications (UC) ready-made “as-a-service” with clear and simple customer pricing, enabling a wider range of businesses of all sizes to benefit from voice, video, mobile, conferencing, messaging and contact centre communication services.
These new UC cloud services are sold through ShoreTel cloud partners who can also offer their customers a range of professional services for more complex environments.
ShoreTel Connect CLOUD has been available to US customers for 15 months. The UK Data Centre is production ready and built on best practices in terms of architecture and knowledge gained over this period.
ShoreTel Connect CLOUD is designed to improve business productivity and save time, offering a natural, collaborative user experience and placing enterprise communications on-par with personal communications.
From business phone systems, unified communications and contact center solutions to a fully hosted voice and SMS development platform, ShoreTel offers solutions in the cloud, onsite or a hybrid of both, giving customers the freedom to choose the best fit for their business needs now and in the future. Headquartered in Sunnyvale, Calif., ShoreTel has offices and partners worldwide.