Digerati Technologies, Inc. (OTCQB: DTGI) subsidiary Shift8 Networks has entered into a new partnership with Tenfold, a phone intelligence platform for the entire customer lifecycle, the company said.
Through this new partnership, Shift8´s clients can now connect their cloud communication system with more than twenty-five Customer Relationship Management (CRM) systems and Help Desk applications in a matter of minutes.
Utilizing the Tenfold solution, clients gain access to a full sales automation platform and seamlessly capture all of their prospect and customer interactions. With Tenfold, Shift8´s user base will unlock instant ´click to dial,´ ´automatic call logging,´ ´caller info screen-pops,´ and ´advanced call analytics´ that tie into many CRMs.
Digerati launches subsidiary operations that include a two-time Deloitte Technology Fast500 and one-time Fast50 award-winner for recognition as one of the fastest growing technology companies in North America.
Through its subsidiary, Shift8 Networks, Inc., the company is meeting the global need of businesses seeking simple, flexible, efficient, and cost effective communication solutions, including fully hosted IP/PBX, VoIP transport, SIP trunking, and customized VoIP services all delivered only in the cloud.
Tenfold provides cloud-based software-as-a-service solutions that help companies integrate their phone systems and customer relationship management systems in a matter of minutes. It helps companies increase revenue by enhancing customer and prospect interactions, providing a framework for sales, service and support best practices, increasing organizational technology adoption, and offering high-level actionable analytics.