Sharpen Technologies, developers of the agent-first omni-channel cloud contact center platform, and Telarus, the largest privately held technology services distributor in the US, have signed a Master Agent agreement, the companies said.
The agreement enables the 4,000-member Telarus community of sales agents to offer Sharpen´s contact center and unified communications solutions.
Telarus sales agents can now connect potential customers with Sharpen account executives, who will then manage the sales process, including billing, deployment, services and support.
Telarus has become a provider of its market by offering sales agents differentiated services that include real-time quotes on products, personalized support from industry experts, direct contracts with carrier partners, audited commissions, and home-grown software that maximizes efficiencies.
Telarus is the largest privately held technology services distributor (master agent) in the United States. To learn more about the Telarus opportunity, visit www.telarus.com.
Sharpen Technologies is a cloud-based customer experience technology provider that offers an agent-first omni-channel contact center platform. Its solutions address decades-old agent issues responsible for poor customer experiences. Sharpen was founded in 2011 and is headquartered in Indianapolis, Ind. Visit www.sharpencx.com.