ServiceNow (NYSE: NOW) has announced a new industry solutions strategy to deliver workflows that help companies in specific industries address their unique digital transformation challenges and create value at scale, the company said.
ServiceNow initially will focus on developing industry solutions for banking and telecommunications and will work with strategic partners to support its industry solutions journey and integrate those solutions in the customer environment.
ServiceNow´s new banking solution will simplify middle-to-back office operations to help banks move at the speed of digital business, delivering seamless customer experiences throughout the enterprise that drive customer loyalty.
The company´s new telecommunications solution will align customer care and service assurance to transform how communication service providers deliver great customer experiences by proactively anticipating issues and addressing them quickly while maximizing availability and quality of service.
ServiceNow is making the world of work, work better for people. Its cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.