Segra has announced it is joining other carriers and honoring the FCC´s “Keep Americans Connected Pledge” to ensure connectivity to those customers negatively impacted by the Coronavirus, the company said.
For the next 60 days, Segra, and its subsidiary Lumos Networks, will not terminate service to residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic. Segra and Lumos Networks will also waive any late fees that customers incur because of financial hardship related to the coronavirus pandemic.
As businesses allow more employees to stay connected remotely, Segra is ready to work with customers who may require network upgrades or additional communication services.
Segra is one of the largest independent fiber bandwidth companies in the eastern US. The company has an advanced fiber infrastructure network of more than 23,000 miles that connects more than 9,000 on-net locations and 6 data centers throughout nine Mid-Atlantic and Southeastern states. Segra provides Ethernet, MPLS, dark fiber, advanced data center services, IP and managed services, voice and cloud solutions, all backed by its industry-leading service and reliability. For more information about Segra´s technology and commitment to customer care, visit segra.com.