Securus releases data on calling rates

Securus Technologies, a provider of civil and criminal justice technology solutions, has released statistics on dramatic reductions in communication costs, increased products, improved customer service metrics, and improved security related features for inmates/friends and family members, corrections officials, and all of society, the company said.

“Securus is providing facts today to effectively defend our efforts to reduce/control inmate communications costs and provide the best product set available,” said Richard A. (“Rick”) Smith, Chairman and Chief Executive Officer of Securus Technologies.

“Our average rate for June, 2017 is USD .184 per minute, or USD 2.21 per call;
The average jail inmate pays Securus USD 24.37 from booking to release for all our services over an 18-day period — and that includes calls that eventually lead to their release;

“We have seen a reduction in the rates per minute that we charge by 27% in the last 5 years and interstate rates by 72% in the last seven years. It´s rare to see that magnitude of a decrease for critical services;

“For prison inmates, we charge USD 40.63 per month for everything including audio calls, video calls, tablets, music downloads, education services, Prison Rate Elimination Act compliance, book downloads, law library access, videos, and more and more and more;

“Compare the above charges to what others charge outside of corrections like USD 73 per month for a cellphone, or cigarettes at USD 139 per month, or commissary ordering of USD 140 per month, and our cost is very reasonable.”

Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live.