Securus Technologies, a provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, has announced the industry´s first fully integrated Video Relay Service (VRS) offering, the company said.
Traditionally, deaf and hard-of-hearing inmates are provided with TTY/TDD devices, which require inmates to be able to type in the spoken language. These devices do not accommodate inmates needing to communicate using American Sign Language (ASL), which has become essential for most correctional institutions across the country.
Basic Video Relay Service allows inmates that are fluent in ASL to connect to an interpreter or directly to the called party and communicate using sign language. This basic service is available from some providers but agencies lose security controls that are necessary to maintain within the corrections environment.
Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies focuses on connecting what mattersÂ®. To learn more about our full suite of civil and criminal justice technology solutions, visit SecurusTechnologies.com.