ScaleArc increases high availability architecture

ScaleArc, a provider of database uptime, has announced that Telmate has built ScaleArc software into its telecom environment to improve availability and performance of its communications services, the company said.

Telmate provides video and audio communications to inmates in correctional facilities, enabling connectivity with loved ones and improved mental health. The technology provider also delivers verification and investigative tools and services that increase physical safety and effectiveness of correctional facilities.

Telmate relies on the MariaDB open source MySQL database to deliver these communications services. All calls go through the database cluster residing in multiple data centers. ScaleArc has alleviated downtime in the environment and increased throughput, enabling better communication services.

By delivering improved performance, ScaleArc enabled Telmate to consolidate its MySQL infrastructure. Telmate has also benefitted from ScaleArc´s built-in diagnostics to update and fix database problems. “ScaleArc analytics provided valuable insights into our transactions in the changed database environment,” added Alexander.

ScaleArc enables continuous availability of apps and accelerates the journey to the cloud. ScaleArc´s database load balancing software abstracts apps from the data tier, so organizations of all sizes can shield applications from database downtime and improve application performance with no code changes. ScaleArc simplifies running database workloads in the cloud, enhances DBaaS offerings, and speeds development of new cloud-native apps. Learn more about ScaleArc and its customers and partners at