Savision has reported the availability of Unity iQ, its new multi-platform business service intelligence solution, the company said.
In the world of IT, frequently ITSM and monitoring systems are disconnected, with teams working in operational silos, not fully understanding the impact that each system has on the overall business. As a result, IT professionals spend significant time, effort and funds being reactive rather than proactive, putting out fires vs. innovating to drive business growth.
Savision, a provider of business service intelligence solutions, is offering a groundbreaking solution, Unity iQ. Unity iQ connects the worlds between IT, the help desk and the business, transforming silos into unity. This new solution aggregates and analyzes dispersed data from existing ITSM and monitoring systems, delivering relevant and actionable information for IT and business stakeholders. It does not replace these existing domain tools, but rather it collects, correlates and prioritizes the data these systems produce and measures it against pre-defined business KPIs.
“Business service delivery is stuck in a world of silos. Unity iQ is a smart and easy-to-deploy solution that reduces complexity and brings these worlds together,” said Diana Krieger, CEO of Savision. “Unity iQ allows you to aggregate, analyze and act upon dispersed data from different monitoring and ITSM systems. It provides a holistic view for your IT, help desk and business teams so they can solve problems faster and predict outages. With Unity iQ, you can spend less time on operations and more on innovation.”
Unity iQ turns data into Business Service Intelligence. Alerts, and incidents are displayed in real-time, giving all stakeholders a holistic view of their complete IT environment. The benefits of Unity iQ include:
Unity iQ is a solution that optimizes IT service delivery. It provides the IT, help desk and business teams the service intelligence they need to solve problems faster and predict outages. Unity iQ allows companies to aggregate, analyze and act upon dispersed data from different monitoring and ITSM systems.
Savision has helped over 800 customers optimize their IT service delivery.