ShoreTelÂ® (NASDAQ: SHOR) said that The Salvation Army (Australia Eastern Territory) will be rolling out a ShoreTel Unified Communications, Contact Center and Mobility solution across its entire operation.
The project, won by ShoreTel partner HP, will see more than 1700 ShoreTel IP telephony handsets deployed to over 60 Salvation Army sites in New South Wales, Queensland and the Australian Capital Territory.
With the expiry of its existing hosted IP telephony contract in 2014, The Salvation Army released a tender for a unified communications and contact center solution with the key criteria that it would integrate with IBM Notes, The Salvation Army´s global standard collaboration platform.
The Salvation Army was founded as the Christian Mission in the slums of London in 1865 by former Methodist minister, William Booth. It began operations in Australia in 1880. The Salvation Army Australia Eastern Territory, covering NSW, QLD and ACT, is headquartered in Sydney.
ShoreTel is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today´s always-on workforce.