Science Applications International Corp. (NYSE:SAIC) is partnering with Espressive, a California-based technology company that has pioneered artificial intelligence for employee self-service needs, the company said.
Espressive Barista virtual assistant will be incorporated in SAIC´s U-Centric next generation IT end-user solution to offer customers automated services for user questions, issues and requests using AI technology and natural language processing.
Not just a “tech support” or chat-bot feature, Espressive Barista is a virtual assistant capable of improving the user experience by providing intelligent responses to user requests. Adding Espressive Barista to SAIC´s U-Centric solutions provides a seamless user experience for IT capabilities that can span across all functions of an organization, including HR, facilities, payroll and more. This partnership lends itself to SAIC´s mission of providing undisrupted support services that are delivered when, where and how users need them via any device.
Espressive Barista and SAIC´s U-Centric user-friendly solutions will benefit organizations by providing greater operational efficiency to achieve mission- and business-aligned outcomes. This service is available effective immediately. Learn more about SAIC´s next generation technologies.
SAIC® is a premier technology integrator solving our nation´s most complex modernization and readiness challenges.
Espressive, the pioneer in artificial intelligence (AI) for employee self-service and a 2019 Gartner Cool Vendor, redefines how employees get help by delivering exceptional employee experiences. Barista, the company´s virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Amazon Alexa and Google Home, into the workplace.Visit www.espressive.com for more information.