Riverbed Helps Royal Flying Doctor Service improve life-saving healthcare services

Riverbed Technology has announced Australia´s Royal Flying Doctor Service (Queensland Section) (RFDS) is using Riverbed solutions to accelerate mission-critical applications and deliver the network performance insight it needs to improve and expand life-saving healthcare services for patients across Queensland, the company said.

The Riverbed solution, which combines Riverbed SteelHead and Riverbed SteelCentral, is the foundation for RFDS´s transition to a cloud-first IT strategy, which includes an upcoming migration to Microsoft Office 365, and is driven by a goal to more effectively manage its limited IT resources.

According to RFDS, with increased visibility into real-time network performance and the ability to reduce data on the network by up to 70%, the organization is able to optimize its existing services. In addition to reducing operating costs, this has also helped to boost the productivity and satisfaction of its 400 employees, enabling the organization to focus internal resources on improving the customer and patient experience.

RFDS, a not-for-profit organization, is one of the largest and most comprehensive aeromedical organizations in the world, responsible for delivering fly-in fly-out GP, nursing, and allied health clinics to rural and remote communities across Australia — many of which have little to no connectivity. In Queensland, the RFDS operates 19 aircraft from eight operational bases. Its pilots, doctors, engineers and support staff serve 95,000 patients across the state.

Riverbed is delivering solutions to help companies transition from legacy hardware to a new software-defined and cloud-centric approach to networking, and improve end user experience, allowing enterprises´ digital transformation initiatives to reach their full potential. Riverbed´s integrated platform delivers the agility, visibility, and performance businesses need to be successful in a cloud and digital world. By leveraging Riverbed´s platform, organizations can deliver apps, data, and services from any public, private, or hybrid cloud across any network to any end-point.