RingCentral Reimagines User Experience for Communications

RingCentral, Inc. (NYSE:RNG), a provider of global enterprise cloud communications, collaboration, and contact center solutions, has announced the launch of the new RingCentral unified desktop app, an entirely reimagined user experience for enterprise communications available both on Windows PCs and Macs, the company said.

The new unified RingCentral desktop app is a modern contextual and collaboration-centric app that includes RingCentral´s Message Video Phone™ (MVP) capabilities in a single solution for a streamlined experience.

Key new differentiators in the RingCentral desktop application include:

– Real-time switching between modes of communication: The tight integration between Message, Video, Phone all in a single unified application enables users to seamlessly switch between these modes of communication.
– Seamless switching of meetings between devices: The new RingCentral desktop app enables users to seamlessly switch from one device to another while participating in a video meeting.
– Advanced search functionality: The new RingCentral desktop application offers an advanced search functionality that enables users to search for messages directed to an individual user. Users can also filter their search results by an email address or team name, which makes the search functionality approximately 4X1 faster.
– Third-party integrations: The application offers key calendar integrations with several business productivity applications such as Microsoft Office 365 and Google.

RingCentral is a provider of cloud Message Video Phone (MVP), customer engagement and contact center solutions for businesses worldwide. More flexible and cost-effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.