RingByName Integrates Communications and Messaging Platform Into Workplace Apps

RingByName, a provider of cloud business communication and collaboration solutions, has announced its integration with Zapier, a Web app automation service, that embeds RingByName into more than 750 workplace SaaS applications, the company said.

Available immediately, this integration makes voice and messaging capabilities an integral part of the everyday business workflow in workplaces around the world.

Through this integration, any business currently using Zapier to automate custom workflows can improve sales and customer service and streamline internal communications. Because the integration occurs on the existing Zapier platform, companies don´t need to invest any development resources to enable RingByName´s capabilities.

RingByName´s integration with Zapier makes infusing business communications into every aspect of work even easier and more cost-effective. Customers are now able to set automated responses for missed calls via SMS, Gmail, or team messaging; archive voice recordings or email attachments in Box® or Google Driveâ„¢ folders; and kick off a Salesforce or Intercom ticket in response to phone calls from specific numbers.

RingByName is a cloud-based communications platform for businesses of all sizes and types. It helps companies build and retain relationships with their customers while running more smoothly. RingByName offers innovative features including a free web and mobile app so that companies can stay in touch anytime, anywhere. RingByName is headquartered in Miami, Florida and boasts hundreds of thousands of customers in 70 countries worldwide. For more information visit http://www.ringbyname.com