Resolve Introduces Expanded Global Partner Program

Resolve Systems®, the IT automation and orchestration platform, has announced the formal launch of its global partner program to provide more routes to market for distributors and value-added resellers (VARs), and to create new service opportunities for managed service providers (MSPs), systems integrators (SIs), and consulting partners, the company said.

The program is designed to extend Resolve´s reach through a global partner community to a broad array of end customers across IT operations, network operations, security operations, and the service desk.

The new initiative builds on Resolve´s track record of successfully delivering enterprise-class automation through channel partnerships. This enables distributors and VARs to package robust, service-level automation with complementary IT management solutions to create compelling, comprehensive solutions that can streamline IT operations and accelerate digital transformation for organizations. The program also expands on Resolve´s proven ability to empower MSPs and SIs to deliver innovative new services, fuel operational efficiency, increase margins, achieve faster time to revenue, and better support customers through IT automation and AIOps.

As part of Resolve´s commitment to its channel partner program, the company has appointed Russell Eddleman as Vice President, Global Channel and Alliances. Eddleman will lead all partnership activities for Resolve, driving automation excellence across the entire partner ecosystem. He comes to Resolve with a broad enterprise software background and in-depth experience with building strategic alliances and developing sustainable routes to market. Previously, Eddleman held positions at Lumension, HEAT Software, and Microsoft where he was a key volunteer for the 4Afrika program started by Bill Gates.

Resolve´s partner program offers attractive margins and incentives for partners, helping them generate new income and opportunities for their business, increase market share, and foster long-standing relationships as customers mature in their automation processes. It also provides sales and marketing resources, market development funds, training, and certifications to support go-to-market initiatives. To ensure partner success, a dedicated channel team works with partners to achieve key milestones and a partner portal provides access to a library of rich materials to jumpstart activities.

Resolve already counts a number of organizations in its partner program today, spanning the globe with the likes of Amdocs, Ace Pacific, e92plus, and ectacom amongst others. Amdocs recently honored Resolve with its “Best Partner in the Network Domain” award at the Amdocs Partner Business Forum, recognizing the positive business impact that can be achieved through innovative applications of network automation.

Resolve is the #1 IT automation and orchestration platform, powering more than a million automations every day from simple, repetitive tasks to insanely complex processes that go well beyond what you imagine is automatable. Learn more at