Red Box Recorders, the leading specialist in voice and data monitoring for compliance, has launched the industry´s most comprehensive recording solution for Unified Communications (UC), the company said.
As convergence of communication platforms continues to accelerate, this new product will help organizations to ensure they achieve regulatory compliance when deploying UC across a workforce.
Red Box´s Quantify recording solution for Skype for Business builds upon the company´s extensive experience in delivering robust, comprehensive voice and data recording and includes the functionality to capture and retrieve voice, instant messages and video. The product is also able to capture voice and data from other leading UC platforms, including Cisco Jabber.
In addition, users also have the option to access Quantify´s easy-to-use tools for event reconstruction and workforce optimization.
The development of this inclusive recording solution follows a significant increase in demand from both existing clients and new customers. Over the past twelve months, Red Box has witnessed a substantial growth in enquiries for an all-encompassing UC recording product across the contact centre, finance and public safety sectors, with many organizations demanding the ability to remain compliant while managing converging communications technologies.
A leading provider of communication recording solutions to store, retrieve, and analyze voice, IM, video and data for policy and legal compliance, fact verification, business investigation and quality monitoring. The company´s Quantify Recording Suite is used by leading organizations including 6 of the world´s top 10 banks.