Radisys Launches In-Call Speech Analytics

Radisys® Corporation, a global leader of open telecom solutions, has announced that it has integrated Sensory Inc.´s market-leading TrulyHandsfree™ Voice Control speech recognition software into Radisys´ Engage Media Server, the company said.

This integration enables service providers to deploy a wider range of e-commerce, customer service, and unified communications (UC) applications with speech interfaces that are very accurate, highly scalable, and more economical. Radisys´ Engage Media Server is a cloud-native media server platform for high-quality voice and video communications, content processing, and media quality optimization.

The integrated solution for voice commands and “wake word” detection lowers costs by up to 90 percent, simplifies deployment, and enables the creation of new applications for in-call speech processing. It works seamlessly with Radisys´ support for conversational speech-to-text, text-to-speech, and speaker verification, providing a suite of speech processing tools that allow developers to build rich new services with the right capability for the job, including a combination of wake word, command set, conversational speech-to-text, and speech transcription features within any application.

Radisys, a global provider of open telecom solutions, enables service providers to drive disruption with new open architecture business models. Radisys´ innovative disaggregated and virtualized enabling technology solutions leverage open reference architectures and standards, combined with open software and hardware to power business transformation for the telecom industry, while its world-class services organization delivers systems integration expertise necessary to solve communications´ and content providers´ complex deployment challenges. For more information, visit www.Radisys.com.