Pointillist®, an award-winning provider of customer journey analytics software, has announced that Forrester Research has named it as a provider of The Forrester Wave™: Journey Orchestration Platforms, Q2 2020, the company said.
The Pointillist Customer Journey Analytics platform supports a comprehensive approach to customer journey management. By aggregating customer data from any source, Pointillist enables CX, analytics, customer care and marketing teams to work together to design, monitor, analyze and orchestrate omnichannel experiences.
Among the 11 vendors evaluated, Pointillist attained the highest score possible in the Strategy criterion and for 11 out of 21 Current Offering criteria.
Pointillist is an award-winning provider of customer journey analytics software that enables enterprises to dramatically improve customer experience by connecting the dots between customer behavior and business outcomes. For more information, visit: https://www.pointillist.com/