Pitney Bowes Inc. (NYSE: PBI) has launched five new Communicate capabilities to help organizations reach and engage consumers at every step of their interaction with a brand, the company said.
The latest iteration of the Communicate solutions takes advantage of emerging modern technologies to empower companies to ramp-up customer experience in dramatically new and differentiating ways.
First launched in 2016, Pitney Bowes´ Communicate solutions are designed specifically to help marketers, customer service and customer experience executives deliver tangible improvements in customer engagement with technology that dynamically guides personalized interactions across all channels.
The new capabilities, which include innovations for digital engagement as well as physical communications, have been developed in direct response to customer feedback, evolving client needs and the changing digital landscape.
Pitney Bowes is a global technology company in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce.