It´s a common malady brought on by online success: as a company´s apps, forums, support portals, blogs and communities grow, so do the number of user logins and registrations (not to mention the associated databases). Soon users become frustrated–and enterprises lose sight of each user´s interactions across all of their applications and systems.
Inversoft, a software provider focused on the connection between brands and their customers, understands the problem. It has launched Passport, a user management solution that goes beyond conventional SSO (Single Sign-On) software to simplify and expand a brand´s ability to serve its customer base.
Easy to implement via a RESTful JSON API, Passport not only allows single sign-on between applications, games, forums, help desks, user accounts and other offerings, but also gives companies a comprehensive view of user activity. It supports messaging in the user´s localized language, and offers built-in analytics plus the ability to discipline and reward users as desired.
Built for use with desktops, tablets, smartphones and other devices, Passport replaces expensive and time consuming home-grown SSO solutions.
Passport features native integration with CleanSpeak, Inversoft´s tool for profanity filtering and content/user moderation. A full menu of auditing and analytics tools support deep-dive queries; pre-set reports are also available for critical performance metrics.
Building innovative customer-connecting software solutions since 2007, Denver-based Inversoft offers industry-leading platform technologies for online communities. Its clients range from startups to Fortune 500 corporations across a wide range of industries including gaming, financial services, healthcare, education, entertainment and consumer goods.