Panasonic, IBM developing cognitive personal concierge solutions with Watson

Panasonic and IBM will work together on a digital concierge service to enhance consumer experiences and expectations while traveling, the companies said.

The Panasonic Digital Concierge applies Watson and IBM Cloud to a digital mirror designed for hotels and other hospitality industry customers. Using the digital mirror, hotel guests can have a spoken dialog with Panasonic´s Digital Concierge to obtain a host of information about the hotel and its services, entertainment and shopping opportunities, transportation, weather, and other topics related to their stay.

Panasonic and IBM will also partner to extend their collaboration to applications for the Panasonic-developed LinkRay.

Panasonic Innovation Center North America is a business unit of Newark, NJ-based Panasonic Corporation of North America, a leading technology partner and integrator to businesses, government agencies and consumers acros`s the region.

Watson represents a new era in computing called cognitive computing, where systems understand the world in a way more similar to humans: through senses, learning, and experience. Watson solutions are being built, used and deployed in more than 45 countries and across 20 different industries.