Orion, Samsung to Deliver Enterprise Voice Services for the Mobile Workforce

Orion Labs Inc., provider of the award-winning Orion voice platform for real-time workforce collaboration, has announced that the company´s “Voice-Activated Business Automation” solution is available on the Samsung´s Galaxy Tab Active Pro, the latest ruggedized tablet from Samsung Electronics America, the company said.

The resulting solution enables users in manufacturing, transportation and other “tough environment” industries to speak with teams and AI assistants in real-time anywhere in the world, improving team efficiency and customer service through faster worker connectivity and increased collaboration.

The Samsung Galaxy Tab Active Pro is a purpose-built ruggedized tablet for today´s mobile-first world, meeting the business needs of those in harsh work environments and beyond office walls. With Orion voice services integrated into the Tab Active Pro, businesses can transform their existing manual (often paper-based) workflows into voice-powered automations. Orion´s Standard Operating Procedures Workflow can provide a hands-free way to speed up repetitive processes like safety-based checklists, environment inspections, workplace audits and more.

A global mining leader with 50,000 employees chose Orion to automate safety checklists for mine workers. Miners getting ready to complete a task trigger the checklist workflow by speaking an activation phrase. The worker responds to voice prompts until they complete the safety checklist, which is automatically logged and distributed to management. By activating Orion SOP Workflows on rugged handheld devices, the company drives greater efficiency and enhanced its worker safety and compliance efforts. To learn more, read the case study.

Orion is the provider of voice-activated business communication and automation for the mobile, frontline workforce.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative provider of consumer electronics, mobile devices and enterprise solutions. For the latest Samsung news, visit news.samsung.com/us.