Orion Labs Inc., provider of the award-winning Orion voice services platform for real-time workforce collaboration, has announced the industry´s first Web-based push-to-talk (PTT) Orion Dispatch Console, the company said.
This online dispatch interface enables enterprise administrators, dispatch teams, and desk workers to instantly connect with their mobile workforce without the requirement of installing software or other limitations of traditional desktop tools.
With this unique Web-based offering, Orion equips geographically disparate teams across organizations within transportation and field service industries with flexible and reliable voice dispatch capabilities from any Web browser with no software to install, ever. This expands upon the cloud-based platform offerings already provided via the Orion Command Center and Orion´s mobile apps, bringing enterprise command and control together with critical role-based administration configurable for all levels of the workforce.
To operate effectively, dispatchers need to speak directly to their team, monitor staff locations, and assign tasks rapidly. Dispatchers can now, on a single screen, talk to their team members via PTT, send messages to a single person or the entire group, review and replay recent messages, as well as see a map showing all team members´ locations.
Orion is the provider of voice-activated business communication and automation for the mobile, frontline workforce. Orion is based in San Francisco, CA.