Orange uses embedded software to improve end-user experiences

Orange has partnered with US-based ThousandEyes, the Internet and cloud intelligence company, to deliver real time, end-to-end visibility on both its enterprise networks and the Open Transit Internet (OTI), the company said.

The ThousandEyes platform, combined with Orange expertise around data analytics, provides businesses and carriers with improved digital experiences delivered across the Internet to Cloud service providers (CSPs), Internet service providers (ISPs) and Content providers (CPs). Orange Business Services, the global enterprise division of the Orange Group, intends to power this partnership to provide its customers with-edge enterprise-grade managed Internet, multi-cloud connectivity and SD-WAN visibility services.

A key Orange Business Services objective is to accompany its customers around the world in their cloud and SD-WAN transformation journeys, and the ThousandEyes platform is a critical enabler to optimize the migration phases. It allows Orange to monitor quality of experience at both the application and network level, and speed up troubleshooting in case of Internet-related performance issues. Customers will be able to gain insight into the internal and external dependencies that impact the end-user experience.

ThousandEyes, the Internet and Cloud Intelligence company, delivers the only collectively powered view of the Internet enabling enterprises and service providers to work together to improve the quality of every digital experience. For more information, visit

Orange is one of the world´s telecommunications operators with sales of 41 billion euros in 2018 and 148,000 employees worldwide at 30 September 2019, including 88,000 employees in France. The Group has a total customer base of 268 million customers worldwide at 30 September 2019, including 209 million mobile customers and 21 million fixed broadband customers.