Orange Business Services helps Heraeus Group modernize

Heraeus, a technology group headquartered in Hanau, Germany, has entered into a four-year-contract with Orange Business Services to modernize the Heraeus Global Network and centralize all services under a single global partner, the company said.

This facilitates the management of the infrastructure and allows for increased transparency in costs, contracts, service level and order and billing.

The goal is to create a homogenous and stable network for Heraeus´ 110 locations around the world. This will provide a secure and fast connection to cloud and communications services to support its business and ensure it is ready to tackle all future challenges. As part of this, Heraeus will unify all services currently provided by almost 100 different providers under Orange Business Services.

Heraeus, the technology group headquartered in Hanau, Germany, is an international family-owned company formed in 1851. With expertise, a focus on innovations, operational excellence and an entrepreneurial leadership, we strive to continuously improve the businesses of our customers around the world. We create high-quality solutions for our customers and strengthen their long-term competitiveness by combining material expertise with technological know-how.

In the 2016 financial year, Heraeus generated revenues without precious metals of EUR 2.0 bn and a total revenue of EUR 21.6 bn. With approximately 12,400 employees worldwide in more than 100 subsidiaries in 38 countries, Heraeus holds a position in its global markets. In 2016, the Foundation for Family Businesses named Heraeus as one of the “Top 10 Family Businesses” in Germany.

Orange Business Services, the B2B branch of the Orange Group, and its 21,000 employees, is focused on supporting the digital transformation of multinational enterprises and French SMEs across five continents.