Nuance Communications, Inc. (Nasdaq: NUAN) has announced that Baptist Health South Florida has realized USD45 million in increased appropriate reimbursement since the implementation of Nuance Clinical Documentation Improvement (CDI), which optimizes the accuracy and efficiency of physician documentation and communication of patient care, the company said.
Not only did Baptist Health significantly improve financial outcomes, it improved the tracking and reporting of patient´s clinical conditions, which more than doubled metrics including severity of illness (SOI) and risk of mortality (ROM) to directly impact quality of care and treatment decisions.
Baptist Health South Florida deployed Nuance´s CDI program across its five hospitals in October of 2011. The improved accuracy and completeness of physician documentation generated a 13% increase in Case Mix Index (CMI) across the system, which translated to USD45 million in appropriate reimbursement over the course of four years. The system´s largest hospital alone saw a 14% CMI increase and a financial impact of USD26.5 million, supporting the care of sicker patients than originally documented.
Through Nuance´s Advanced Practice CDIâ¢ program, Baptist Health more accurately documented the disease acuity of its patient population, which doubled its reporting of severity of illness from 8% to 17.1%, and the mortality risk from 7.7% to 14.5%.
Nuance Communications is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems.