NewVoiceMedia, a global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, has announced that its board of directors have appointed Dennis Fois as the company´s new Chief Executive Officer, , the company said.
Fois will lead NewVoiceMedia through its next growth phase, aimed at doubling turnover by 2020.
Fois assumes global responsibility for a NewVoiceMedia with tremendous opportunity to take a global position in a market that is growing at over 20 percent CAGR, where no clear established leader has yet emerged.
The company now serves more than 700 customers spanning six continents including Paysafe, FCR Media, Ebury, WorldRemit, Funding Circle, Kingston University, Lumesse, Vax, FlixBus, JustGiving and Canadian Cancer Society. NewVoiceMedia was also positioned in the Forbes Cloud 100, the publication´s annual list of the top 100 private cloud companies in the world.
NewVoiceMedia´s cloud contact center and inside sales platform delivers more successful conversations.
The vendor´s award-winning customer contact platform helps organizations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.