Vonage (NASDAQ:VG), a global business cloud communications leader, has announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences, the company said.
Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully digital lending process, New10 makes credit decisions within 15 minutes with clear conditions and insights of the applicant´s financial health.
For New10, customer experience is the key business differentiator and essential for maximising customer retention and maintaining its rapid growth.
New10´s advisors will now benefit from immediate access to a customer´s entire history of interactions, and with Vonage´s fully integrated omni-channel experience, the company can deliver a consistent customer experience between Salesforce and the contact centre.
Vonage is redefining business communications once again. We´re making communications more flexible, intelligent, and personal, to help enterprises the world over, stay ahead.
Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, Australia and Asia. To follow Vonage on Twitter, visit www.twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.
New10 helps owners of SME businesses to finance their plans and ambitions for growth.