New smartphone solutions announced for situational awareness and mission-essential functions

Samsung Electronics America, Inc. has announced it is partnering with California Department of Corrections and Rehabilitation´s (CDCR) Enterprise Information Services (EIS) Division to develop a new mobile solution that supplements existing public safety communication systems, the company said.

The custom solution will include an Agent Alert messaging system exclusively for CDCR law enforcement personnel to communicate with Command Central, and an SOS application function for supporting them if they are caught in an adverse situation.

Customized with Samsung Knox Configure for Samsung Galaxy smartphones, Agent Alert is a secure messaging app that can be initiated from the Galaxy smartphone or a single web console to allow central command to distribute both critical and non-emergency messages to anyone within the department as needed. By moving this critical communications functionality away from computer-aided dispatch (CAD), CDCR is helping to ensure consistent communications among its teams.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative provider of consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today´s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering content and services related to mobile payments, 360-degree VR video, customer support and more