Unified cloud-based communications services provider net2phone has acquired LiveNinja, provider of an innovative customer-facing messaging and live chat management service, the company said.
net2phone is a subsidiary of IDT Corporation (NYSE: IDT), a global communications and payment services company.
PicuP provides small to midsized businesses (SMBs) with an automated self-service platform that allows them to professionally answer, route, and manage their inbound calls. PicuP´s service includes auto-attendants, customized welcome greetings, and voicemail to email — features previously reserved for big businesses with large IT budgets.
LiveNinja offers a messaging application that facilitates companies and their customers having seamless conversations across multiple messaging and chat channels including live chat, SMS and Facebook Messenger — the channels that businesses most often utilize to meet, convert and serve their customers.
net2phone was founded in 1990 to pioneer VoIP communications and has become a leading provider of cloud based telephony services.
LiveNinja offers a new kind of customer messaging experience, designed for today´s mobile generation.