Navistar (NYSE: NAV) has introduced its Accelerator Write-Up, a mobile application to provide service departments at 700 International Truck and IC Bus locations with streamlined write-up and diagnostic processes, the company said.
The Accelerator Write-up is an Android mobile application that simplifies the customer experience by collecting customer vehicle issues using a multiple-choice questionnaire to assign corresponding complaint codes, then linking these issues to action plans that provide service technicians with clear direction on how to diagnose and repair specific vehicle issues.
Navistar International Corporation is a holding company whose subsidiaries and affiliates produce international brand commercial and military trucks, proprietary diesel engines, and IC Bus brand school and commercial buses.
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