NATS Partners with Quintiq to handle 7,000 flights daily

NATS, the UK´s ANSP (air navigation service provider), has chosen Quintiq, a Dassault Systèmes brand, to overcome its rostering challenges in a highly complex planning environment, the company said.

NATS manages air traffic over the UK as well as the eastern part of the Atlantic Ocean and provides ATC (air traffic control) services to 13 UK airports. With an operational workforce of 1,500 handling an average of 5,000 to 7,000 flights daily, NATS needs to ensure the allocation of the right people with the right skills at the right time. To achieve this NATS sought a solution to integrate rosters and resources to increase accuracy and make the planning process more efficient.

The Quintiq solution will be used to plan for air traffic controller officers (ATCOs), air traffic service assistants (ATSAs), and for support personnel. Employees also have non-operational duties such as project meetings and training that need to be incorporated into the rosters.

In addition to the core roster functionality, NATS was also looking to take employee preferences into consideration with a system that can be accessed from home or via mobile. The Quintiq answer to this is a mobile application, which allows interactive communication between ATCOs or ATSAs and the planners when creating new requests or checking the status of existing requests. For employees, this means a single point of contact for all shift-related communications and tasks. Next to this, the Quintiq planning and optimisation software also provides a holistic view of resource demand and supply, reporting and scenario planning.

NATS is the UK´s provider of air traffic control services. It operates out of Swanwick in Hampshire, England and Prestwick in Ayrshire, Scotland. Each year, it handles 2.3 million flights and 250 million passengers in the UK airspace. Besides providing services to 13 UK airports and managing all upper airspace in the UK, it also provides services across Europe, the Middle East, Asia and North America.

Every business has its supply chain planning puzzles. Some of those puzzles are large, some are complex and some seem impossible to solve. Since 1997, Quintiq has been solving each of those puzzles using a single supply chain planning and optimisation software. Today, approximately 12,000 users in over 80 countries rely on Quintiq software to plan and optimise workforces, logistics and production. Quintiq is part of Dassault Systèmes (Euronext Paris: #13065, DSY.PA) and has headquarters in the Netherlands and the USA, and offices around the world.