Morgan Stanley Wealth Management helps Twilio enhance client communications

Morgan Stanley Wealth Management has partnered with Twilio (NYSE:TWLO) to help enhance Financial Advisor-client communications by enabling Morgan Stanley Financial Advisors to text message with clients, the company said.

Client texting is one of several initiatives Morgan Stanley Wealth Management is launching to align compliant Financial Advisor-client communications with the way people communicate today and part of a comprehensive digital strategy that will help Financial Advisors deepen and broaden their client relationships.

Twilio´s cloud based architecture provides scalable, secure APIs which will be integrated into Morgan Stanley´s cutting-edge digital applications available to clients and Financial Advisors. This will enable Morgan Stanley Financial Advisors to converse with clients via archived text messages.

Morgan Stanley is currently rolling out texting capabilities to Financial Advisors. The company anticipates expanding the integration of Twilio´s APIs to include additional applications and functionalities, such as the integration of video content, which Financial Advisors can leverage to communicate with clients.

Morgan Stanley Wealth Management, a global leader, provides access to a wide range of products and services to individuals, businesses and institutions, including brokerage and investment advisory services, financial and wealth planning, cash management and lending products and services, annuities and insurance, retirement and trust services.

Morgan Stanley (NYSE: MS) is a global financial services firm providing investment banking, securities, wealth management and investment management services. With offices in more than 42 countries, the Firm´s employees serve clients worldwide including corporations, governments, institutions and individuals.

Twilio´s mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. Founded in 2008, Twilio has over 800 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore and Tallinn.