Mitel® has emerged as the value leader for unified communications as a service (UCaaS) and hosted PBX offerings, according to a new worldwide market study by strategic research company Eastern Management Group, the company said.
The detailed analysis incorporates interviews from customer IT managers, vendors and more than 23,000 surveys.
Designed to provide insight for both customers and vendors, the report1 highlights the drivers and trends behind the momentum fueling businesses in their journey to the cloud. Among the key conclusions:
More than half of all businesses replacing aging phone systems are considering a hosted PBX.
Small and growth businesses will continue to make up the largest segment of the market.
The verticals with the fastest cloud adoption are professional services, healthcare, education and retail.
Popular unified communications applications include VoIP, bring your own device, mobility, presence and collaboration.
The Eastern Management Group is an American technology company.
A global market provider of business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to its customers. For more information, go to www.mitel.com.