Mitel®, a global provider of business communications, scored highest on the growth index of the 2019 Frost RADAR® in the Hosted IP Telephony and UCaaS Industry for North America, an analysis of 30 providers´ competitive strengths and opportunities as assessed by research and consulting firm Frost & Sullivan, the company said.
Adoption of cloud-based communications continues to rise as businesses of every size and industry look to digitally transform their organizations to gain efficiencies and create better experiences for their customers.
Related research from Frost & Sullivan shows UCaaS buying decision makers are becoming increasingly knowledgeable when it comes to available services and providers. Buyers point to vendor reputation as the most important criterion early in the selection process with final decisions based on reliability, security, having a good user interface and cost.
A global market provider of business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. For more information, go to www.mitel.com.