Mitel appoints senior vice president, global cloud operations for UCaaS

Mitel®, a global provider of business communications, has announced the appointment of Rick Cirigliano as Senior Vice President of Global Cloud Operations for the company´s unified communications-as-a-service (UCaaS) division, the company said.

Cirigliano will lead Mitel´s UCaaS cloud operations globally, including network operations and service reliability engineering.

An experienced software industry leader, Cirigliano brings significant expertise in cloud infrastructure, IT technology and software-as-a-service operations to the team as Mitel continues to accelerate its ability to take customers to the cloud. Most recently, Cirigliano served as vice president of global cloud operations for Infor, a global provider of cloud-based ERP software solutions, where he was responsible for developing cloud operations and delivery resource and process models, as well as strategic KPIs.

A global market provider of business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. For more information, go to