Mitel, Amazon Web Services to Advance Seamless Collaboration

Delivering on the promise to make communications and collaboration more seamless for organizations of all sizes, Mitel®, a global provider of business communications, has teamed with Amazon Web Services on their development of the Amazon Chime software development kit (SDK) for extending audio calling, video calling, and screen sharing capabilities to a wide variety of applications, the company said.

Mitel, whose innovation and communications expertise is trusted by more than 70 million business users, shared the collective needs of its customers with AWS to influence the launch version of the Amazon Chime SDK.

Mitel is using the Amazon Chime SDK to provide an integrated business communications experience for organizations seeking to bring together dispersed and global teams through collaboration tools that drive seamless, real-time interactions, from anywhere, on any device. The Amazon Chime SDK becomes part of Mitel´s CloudLink architecture for voice, video, chat, and microservices already hosted on AWS.

With CloudLink technology, businesses can fully leverage existing communications investments while adding new capabilities from the cloud. CloudLink´s unique design helps businesses link communications channels, connect to microservices for vertically focused solutions and fuel more efficient workflows.

A global market provider of business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. For more information, go to