Voice, data, security and cloud services provider MegaPath has partnered with phone intelligence platform Tenfold, the company said.
Through this partnership, MegaPath is releasing a new hosted voice service add-on called MegaPath Connector, powered by Tenfold, giving customers the ability to integrate MegaPath Hosted Voice and MegaPath One services with more than 25 CRM and Help Desk applications in a matter of minutes.
Via a simple plug-in, MegaPath Connector, MegaPath Hosted Voice customers can unlock click-to-dial capabilities, automatic call logging, caller-info screen pops and advanced call analytics within their CRM or helpdesk application. Supported applications include Microsoft Dynamics, Salesforce, SugarCRM, Zendesk, and Zoho. MegaPath Connector is quick to deploy, easy to use, and easy to self-manage.
MegaPath is a leading cloud communications and connectivity company that empowers businesses to communicate between headquarters, employees and business partners. The company offers a comprehensive portfolio of voice, unified communications, hosted IT, and secure data networking services that increase productivity and customer satisfaction, while lowering costs.