Unisys Corporation (NYSE: UIS) has announced it plans to help the cargo division of Malaysia Airlines expand its range of cargo booking options with a new online booking service, the company said.
Malaysian Airlines´ cargo division, MAB Kargo Sdn Bhd, allows all types of customers to conveniently access the airline´s cargo services, anytime and anywhere, via the airline´s website.
The new service on the website provides an easy-to-use online option for customers who traditionally use offline methods to book cargo shipments, enabling them to conveniently and seamlessly access MASkargo´s space inventory, purchase services and track deliveries 24×7. It augments MASkargo´s current online distribution strategy, which is based on the Digi-Portal independent global marketplace, to give customers the choice of accessing inventory directly via the airline´s website or via the marketplace, offering a high-quality omnichannel customer experience regardless of how the cargo services are accessed. Encouraging more customers to use online booking services is a key step in the airline´s digital transformation.
Under the engagement signed in July 2019, Unisys will provide Digi-Connect systems integration services to link the airline´s website to the core Unisys Digistics air cargo digital logistics management solution. This will enable real-time access to MASkargo´s cargo capacity, rates and tracking via XML/API connectivity to ensure an omnichannel experience regardless of which online method is used.
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