Louisiana Medicaid Members Able to Access Healthcare via Telehealth at No Cost

Healthy Blue now offers Louisiana Medicaid members the option to access medical and behavioral healthcare providers through telehealth visits at no cost, the company said.

Healthy Blue recently launched a new Medicaid benefit that allows eligible members to log into LiveHealth Online through a smartphone, tablet or computer that has a webcam to visit with board-certified doctors, licensed therapists, psychologists and psychiatrists who are licensed and credentialed in Louisiana.

Also, because this telehealth option is offered as a benefit, eligible Healthy Blue Medicaid members do not pay a fee to see healthcare providers via LiveHealth Online.

LiveHealth Online video sessions offer a private, secure alternative for accessing non-emergency medical care in English or Spanish. It is a convenient way to get quality care for common health conditions such as coughs, colds, cuts, bruises, sprains, strains and other non-emergency/non-life threatening issues.

It also expands options for accessing behavioral health resources, which may be a challenge to access. In addition, if needed, prescriptions and/or prescription refills can be provided by board-certified doctors and be sent directly to a member´s pharmacy of choice. After each LiveHealth Online session, a summary of the visit is available and may be forwarded by the patient to his or her primary care doctor to support continuity of care and collaboration among healthcare providers.

To take advantage of this benefit, consumers can simply log on to livehealthonline.com or download the LiveHealth Online mobile app, register and talk to a doctor without an appointment or long wait times.

Healthy Blue is a managed healthcare provider that has been serving the state since 2012, and currently serves the state´s Medicaid, Medicaid Expansion and LaCHIP programs. To learn more, visit www.myhealthybluela.com.