Kingsport Emergency Communications District increases 911 call-handling efficiency

Kingsport Emergency Communications District (Tennessee) has implemented PowerPhone´s Total Response solution for 911 call handling, the company said.

Total Response includes CACH (Computer-Aided Call Handling), a proven software solution that streamlines the 911 call-handling process by providing integrated protocols and pre-arrival instructions that help guide dispatchers through each call to help quickly identify needed resources.

PowerPhone´s Total Response is a proven software solution that streamlines the 911 call-handling process by providing integrated protocols and pre-arrival instructions that help guide dispatchers through each call to help quickly identify needed resources.

PowerPhone is a provider of 911 call-handling solutions. PowerPhone´s Total Response solution ensures consistent call handling and focuses on YOUR agency´s standard of care. As the first organization to develop integrated protocols for police, fire and emergency medical dispatch, PowerPhone has helped raise standards for 911 call handling throughout the world.