8×8, Inc. (NYSE: EGHT), an integrated cloud communications platform provider, has announced that Kingspan Water and Energy Limited, a division of insulation and building envelope solutions provider Kingspan Group plc, has deployed 8×8 X Series to support their global growth and streamline the employee and customer experience, the company said.
Founded in 1965 and headquartered in Ireland, Kingspan has grown from a small family business to a global leader with more than 15,000 employees across over 70 countries. Growing predominantly through acquisitions, the company was challenged by having many disparate legacy on-premises telephony and contact centre systems in use across the organization.
Working with their local technology partner Outsource, a solutions provider with vast experience in delivering solutions to mission critical business´, Kingspan selected the 8×8 Open Communications PlatformTM for operate-from-anywhere enterprise communications, combining voice, team chat, meetings, and contact centre solutions fueled by shared intelligent communications services like AI-driven expert routing and predictive analytics.
Starting in the UK, Kingspan will deploy 550 seats of the 8×8 cloud communications and contact centre solution across six countries, with first line support provided by 8×8 and Outsource.
Kingspan Water & Energy is the UK´s manufacturer of water and energy management solutions. Our stated vision is to preserve and protect water and energy sources for future generations.
8×8 is transforming the future of business communications as a Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions powered by one global cloud communications platform. For additional information, visit www.8×8.com,