Kaleyra Launches k-lab to Develop Mobile CX Solutions for Financial Services Industry

Global Cloud Communication Platform company, Kaleyra, Inc. (NYSE American: KLR) (KLR WS), has strengthened its commitment to delivering solutions for the financial services industry with the launch of k-lab, a dedicated innovation lab for new product development to support enterprise mobile customer experience (CX), the company said.

The company also announced the appointment of two new senior executives – Velco Farina and Olly Jones, who have joined Kaleyra as Managing Directors for k-lab.

Velco is a senior executive with 20 years of experience in consulting and strategy and has worked with global companies such as Bain & Company, Sapient, and American Express.

Olly is a proven provider of business development with over 15 years of experience in executing strategic and complex account expansion projects that have helped drive millions of dollars in financial growth in the Fortune 500 space.

Kaleyra is a global group providing mobile communication services for financial institutions and enterprises of all sizes worldwide. Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services and chatbots. For more information: https://www.kaleyra.com/.