NICE (Nasdaq: NICE) has announced that its Customer Journey Solutions have won a 2019 Contact Center Technology Award from CUSTOMER Magazine, the company said.
The accolade by TMC, a global media company dedicated to building online communities, honors NICE Customer Journey Solutions for dedication to ground-breaking innovation that drives its clients to deliver unparalleled customer experiences.
The 14th-annual Contact Center Technology Award honors companies and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
NICE (Nasdaq: NICE) is the world´s provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.